Frequently Asked Questions

1. Should I buy or lease?
2. What if my current lease is about to expire?
3. What if my copy volume changes?
4. Why do you offer the 90-Day Preventive Maintenance Program?

QUESTION: Should I buy or lease?

ANSWER: It’s important to check with your accountant or other financial professional for the most current advantages to either.

Generally, leasing provides an opportunity to upgrade your equipment to take advantage of the latest technologies. And, leasing enables you to conserve your cash. However, buying - contingent upon equipment depreciation tax rules - could be an acceptable alternative.

Key to the lease or buy decision, whichever way you decide to go, is planning for the future. For example, if you buy, ensure that down the road, your volume (and number of employees) will remain somewhat stable. Also, you might want a machine that has built-in capabilities that may be “turned on” when you need them. So, when buying, get the highest level of technology available at the time. If you lease, make certain that your lease and service agreements are separate and distinct. Some companies try to incorporate these critical components into one blanket contract. This could potentially cost you more should your volume change. Cornerstone recommends separate lease and maintenance agreements, as needs do tend to evolve. Also, be sure to have a thorough understanding of the agreement you sign. Some usage limits/conditions may apply and leases may be subject to automatic renewal policies. Cornerstone Business Solutions is always willing to provide you with alternative choices.

QUESTION: What if my current lease is about to expire?

ANSWER: Pre-planning is critical. Typically, you must contact your vendor in writing within 30 days of lease end. If you do nothing, you may be subject to a standard month-to-month conversion program. Other conversion programs could mean up to an additional one-year term. Certain vendors require even more advance notice (up to 90 days) in writing.

QUESTION: What if my copy volume changes?

ANSWER: With most vendors - nothing, unless you begin the dialogue. You may not receive any credit if your copy volume is lower than anticipated. Some vendors may expect you to refinance your lease just because your copy volume has changed. Again, it is critical to ensure that any new lease you consider has a separate and distinct maintenance agreement to provide you with the flexibility you will most likely require.

With Cornerstone Business Solutions, lease and maintenance agreements are always distinct and separate. We do this for two reasons. One: We have to earn your business every year, not just at renewal time. And, Two: We thoroughly evaluate the performance of your equipment and copy volume on your anniversary date to ensure adjustments are made accordingly.

QUESTION: Why do you offer the 90-Day Preventive Maintenance Program?

ANSWER: It’s mutually beneficial. It prevents down time for our clients and saves us on emergency-visit costs. Even a minor misalignment if undetected, can result in a major expense. Cornerstone wants our customers up-and-running at all times. We’re committed to preventing minor issues from becoming major emergencies.